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Jan 25, 2021

Apple faces Italian suit over iPhones that wear out too quickly

Kim Bolton discusses Apple

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Apple Inc. faces an Italian class-action lawsuit seeking compensation over misleading claims about the battery life of older iPhones.

Euroconsumers, an international consumer organization, said on Monday it filed the suit in Italy. The move follows similar cases filed last month in Belgium and Spain concerning users of various iPhone 6 devices.

Owners “expect sustainable quality products,” ​Els Bruggeman, head of policy and enforcement at Euroconsumers, said in a statement. “Unfortunately, that is not what happened with the iPhone 6 series. Not only were consumers defrauded, and did they have to face frustration and financial harm, from an environmental point of view, it is also utterly irresponsible.” The group said it’s also planning a class action suit in Portugal “in the coming weeks.”

The lawsuits mirror U.S. cases over claims that the company misled consumers about iPhone battery power and software updates that slowed the performance of the devices. The California-based company in November agreed to pay US$113 million to settle a case with multiple U.S. regulators while customers are seeking approval from a U.S. court for a class-action settlement that could be worth as much as US$500 million.

Apple didn’t immediately respond to a request for comment.