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‘Immediately stop using’: Gas boilers, space heaters among latest recalls in Canada

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Health Canada latest trio of recalls include gas boilers, sensory swings and space heaters. (Health Canada)

Three products sold in Canada are being recalled following safety concerns also reported in the United States.

Health Canada issued consumer product recall notices for NTI- and HTP-brand residential gas boilers; Harkla children’s compression sensory swings and DREO portable space heaters on Thursday. Each of the companies mentioned in the recalls are offering free remedies, including repair kits, boiler upgrades and replacement heaters.

Consumers who own any of the affected products should stop “immediately stop using them,” according to each of the notices, and follow the companies’ instructions to obtain the appropriate remedy.

Residential Gas Boilers ​recalled Residential Gas Boilers ​recalled due to impact, carbon monoxide poisoning and fire hazards. Courtesy of cpsc.gov

Gas boilers pose fire, carbon monoxide risks

Certain NTI and HTP residential gas boilers are being recalled because a component inside the units can crack during delayed ignition, allowing unburned gas to accumulate inside the sealed cabinet.

If the gas ignites, the boiler’s front cover can suddenly detach, creating a risk of serious injury or death from impact, fire or carbon monoxide poisoning.

The recall affects NTI boilers in the FTVN and TFTN series and HTP boilers in the EFTU series. The serial number is printed on the rating plate on the side of the boiler cabinet. Consumers should check the NTI safety recall page⁠ or the HTP safety notice page⁠ for the affected models and serial number ranges.

The products were sold from May 2021 to August 2025. About 2,261 affected units were sold in Canada and 4,726 in the United States.

As of Oct. 16, the company had received two incident reports and one injury report in Canada. It had received one incident report and no injury reports in the U.S. The company reported 34 total occurrences of the component breaking overall.

The recall said consumers should “immediately stop using” the recalled boilers and contact Ariston Canada Inc. for a free upgrade kit and help arranging installation by a certified technician.

“Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes,” the recall said.

Consumers can call 1-800-688-2575 for assistance or email email VCexchanger@ariston.com.

​​Harkla Children’s Compression Sensory Swings​ ​​Harkla Children’s Compression Sensory Swings​ recalled due to fall hazard. Source: recalls-rappels.canada.ca

Harkla sensory swings recalled over fall hazard

Harkla children’s compression sensory swings are being recalled because the ceiling hook can separate from its mounting plate, potentially causing a child to fall and suffer serious injuries.

The recall covers blue compression sensory swings with a four-hole ceiling mounting plate and a drop length of 18 to 24 inches. The affected products are the Blue Compression Sensory Swing (SKU LS-COMP-1BLU) and Blue Compression Sensory Swing with Swivel (SKU LS-COMP-1BLU-SW).

The swings were sold from March 2020 to April 2025, with 5,534 sold in Canada and 25,541 in the United States.

As of Oct. 23, the company had received four reports of the hook separating from its mounting plate in Canada, including one injury report. In the U.S., it had received 29 reports of separation and 17 injury reports.

“Consumers should immediately stop using the recalled product and contact Harkla to obtain a repair kit,” the recall said.

The kit includes a replacement ceiling hook mounting plate, a safety strap and updated installation instructions. Consumers are also instructed to dispose of the original hooks according to municipal waste guidelines.

For assistance, call 844-442-7552, Monday to Friday, from 9 a.m. to 5 p.m. Pacific time, or email recall@harkla.co.

DREO Space Heaters DREO Space Heaters recalled due to fire and burn hazards, source: recalls-rappels.canada.ca

DREO space heaters recalled over overheating

DREO portable oscillating ceramic space heaters are being recalled because they can overheat and ignite, posing fire and burn hazards.

The recall affects model DR-HSH015, which are black heaters measuring about 29 centimetres wide, 33 centimetres tall and supplied with a remote control. The model number and manufacturing date appear on labels on the underside of the unit.

Affected heaters were manufactured from April 2025 through January 2026, with 36,288 units sold in Canada and 338,800 in the U.S. The products were sold from September 2025 to August 2026.

As of Oct. 22, the company had received one incident report and no injury reports in Canada. In the United States, it had received 16 incident reports, including one injury report.

The recall said consumers should “immediately stop using” the recalled heaters and contact DREO for a free replacement. They can call 833-820-0887, Monday to Friday, from 8:30 a.m. to 6 p.m. Eastern time, or email spaceheater@realtimeresults.net.