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Estée Lauder sees annual sales below estimates on China weakness

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A sales assistant arranges lipsticks at an Estee Lauder Companies Inc. store in the Raffles City shopping mall in Shanghai, China, on Wednesday, May 31, 2017. (Bloomberg)

(Bloomberg) -- Estée Lauder Cos. is forecasting annual revenue growth below analysts’ expectations, a sign that the cosmetics company’s long-awaited recovery has hit another roadblock.

The company said Monday in a statement that it sees revenue in its current fiscal year between a one per cent decrease and a two per cent increase. Analysts surveyed by Bloomberg were forecasting a 5.6 per cent increase to US$16.5 billion. The cosmetics giant cited continued declines in prestige beauty sales in China, reflecting “persistent weak sentiment among Chinese consumers.”

“While our sales and profit outlook for fiscal 2025 is disappointing, this year we will make important strides, as we implement our strategy reset,” Chief Executive Officer Fabrizio Freda said in the statement.

The company’s shares fell 8.4 per cent in premarket trading in New York.

Estée Lauder said earlier on Monday that long-time CEO will retire at the end of June 2025. Freda had been rolling out a turnaround plan to get one of the world’s largest cosmetics companies back on financial track and recapture some of the market share it’s ceded to major competitors such as L’Oréal SA and smaller brands in the U.S. and China. He pledged to cut costs, seize on social-media beauty trends more quickly and pivot to sell some of its brands, including Clinique, on Amazon.com, which Estée Lauder had long eschewed out of concerns it could undermine consumers’ perceptions of its brands as higher-end.

The company is digging itself out of a financial hole caused by an implosion in sales at tax-free stores primarily in tourist destinations in China and other parts of Asia. Post-pandemic travel has been slower to bounce back than Estée Lauder executives anticipated. While that travel-retail business, as it’s called, started to recover in the quarter that ended on March 31, consumer demand across China, as well as the U.S., has been sluggish. Both countries had powered the company’s stellar growth in the years before the pandemic.

“China, which accounted for close to 30 per cent of Estée Lauder sales at its height, was the biggest blessing in the company’s run up into fiscal year 2022, though its biggest curse since then,” Raymond James analyst Olivia Tong wrote in a recent research note.

Estée Lauder executives are also trying to restore confidence with investors and analysts after repeatedly cutting forecasts during the past year, giving the impression at times that they didn’t have a solid grasp on the dynamics shaping their business.

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