“I was very emotional and very upset to walk into such a disorganized disaster. It felt overwhelming … All I could do was think about the belongings that were memorable to me.”
Three years after new rules came into force, the regulator overseeing Canadian airlines has not issued any fines related to passenger compensation claims for flight delays and cancellations.
Delayed and cancelled flights are a reality this summer amid surging demand for travel so customers should know whether they can expect compensation from airlines under federal regulations.
The Canada Revenue Agency says it will be sending e-notifications about uncashed cheques to 25,000 Canadians this month.
The House of Commons transport committee is launching an investigation into airport delays and flight cancellations.
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