Which devices does BNN Bloomberg support?

BNN Bloomberg supports the following:

  • iPad, iPod and iPhone running iOS 8.0+ with AirPlay
  • Android tablets and smartphones running version 4.0+
  • Windows desktop, tablets and smartphones running version 8.1
  • Chrome 58+
  • Firefox 52+
  • IE 11+
  • Edge 14+
  • Safari Mac 10+

More to come soon!

BNN Bloomberg does not support video playback of some live content via web browsers on your mobile device.


How can I watch BNN Bloomberg on my computer?

You can watch BNN Bloomberg from your computer at www.BNNBloomberg.ca.


How can I watch BNN Bloomberg on my mobile device or tablet?

To watch BNN Bloomberg from your mobile device or tablet, simply download the BNN Bloomberg app from either the Canadian Apple App StoreTM, or the Canadian Google PlayTM Store


Does BNN Bloomberg support AirPlay?

Yes! The BNN BLOOMBERG app allows you to AirPlay live streams.


Can I play video on BNN Bloomberg from more than one device at a time?

Yes, members of a household can stream BNN Bloomberg concurrently on up to two devices.


Can I watch programs on BNN Bloomberg with closed-captioning?

Closed captioning is available on iOS and Android. This feature is coming soon for other platforms.


Can I watch programs on BNN Bloomberg in different languages?

BNN Bloomberg programming is available in English only.

 


SIGNING IN / ACTIVATION

 

I am having problems signing in. Who can help me?

For problems signing in, you will need to contact your TV service provider, depending on how you subscribed to BNN Bloomberg.


I forgot my login information. What can I do?

Don’t worry, it happens to the best of us.

Please contact your TV Service provider using the contact information below:

 


TECHNICAL / TROUBLESHOOTING

 

How do I disable private browser viewing?

The following steps indicate how to disable the private browser setting on your device:

  1.  Tap the “tabs” button in the bottom right corner (handset) or upper right corner (tablet) of your Mobile browser.
  2. You will now see a “private” button that is white, tap it.
  3. Restart your activation/ sign in process.

You will be able to switch back to private browsing after the activation is complete.


Does BNN Bloomberg require subscribers to purchase any additional equipment?

BNN Bloomberg will be available as a free app on all iOS, Android devices and computers.


Will streaming content on BNN Bloomberg use my cellular data plan?

Use of the BNN Bloomberg app on your mobile device via Wi-Fi will count against your internet data plan when used at home, but not your cellular data plan. If you are using a free Wi-Fi network outside the home, the service will not count to your home Internet data plan or cellular data plan. If you stream content using cellular data, it will count towards your mobile data plan.


Will streaming content on BNN Bloomberg consume my monthly internet bandwidth allocation?

Watching BNN Bloomberg on any device connected to your home network or Wi-Fi will consume bandwidth, similar to other streaming services.


How much bandwidth will I use while streaming video on BNN Bloomberg?

This will depend on the device you are accessing BNN Bloomberg with.  If on a mobile device, then it can range from 0.2GB to 0.9 GB per hour. 


Will BNN Bloomberg use my personal information/data?

BNN Bloomberg will never compromise or share personal information received from our customers. Any tracking for measurement purposes is done at an aggregate level and not at an individual one.

 Any and all use of customer information will comply with our Privacy Policy, which can be accessed at http://support.bell.ca/Billing-and-Accounts/Security_and_privacy/How_does_Bell_respect_my_privacy.


What are the system requirements to access BNN Bloomberg from my computer?

For the best video viewing experience you should have a high speed internet connection. The speed of your connection will determine the quality of the video, and how quickly your episode will begins playing on your computer.

 If you are a Windows user, BNN Bloomberg requires you to have a least Windows XP with Service Pack 2. If you are a Mac user, you must have Mac OS 10.6 or better.


Do I need to disable my anti-virus software or any firewalls in order to access BNN Bloomberg on my computer?

BNN Bloomberg operates using commonly accessible web protocols (HTTP, HTTPS) on standard ports for which most firewalls will allow access. If you have custom security in place, it may affect the ability of BNN Bloomberg to properly function. If you have installed a firewall at home, simply accept the request from your firewall asking if it’s okay to access BNN Bloomberg. To make BNN Bloomberg an exception to your computer’s firewall, go to your internet service provider’s online Help section and follow the instructions. For firewalls at work, you will need to contact your company’s Information Technology department.


Do I need to adjust any web browser security settings on my computer to watch BNN Bloomberg?

When you log in, you are logging in with your TV Service Provider username and password, and because we don't ever see your username or password, to watch BNN Bloomberg, your browser must enable "Third Party Cookies," and must have the ability to use secure connections. Other than that, standard browser settings will work fine. The following links will provide more details:


 Do I need a specific web browser to access BNN Bloomberg?

BNN Bloomberg will work on the most up-to-date versions of Chrome, Safari, FireFox, and Edge.

 Steps to download:

Visit the browser’s home page that you want to update.


Do I need to enable cookies in order to watch BNN Bloomberg?

Yes you do. BNN Bloomberg requires third-party cookies in order to confirm your subscription through a third-party service that validates this with your TV service provider. BNN Bloomberg does not have access to your username and password that is shared with the TV service provider. The information stored in this third-party cookie is a unique identifier that is used by BNN Bloomberg to communicate with this third-party authentication system.


I’m unable to access the sign in page. What should I do?

On the web, the sign in page is available by clicking the “Sign In” button on the live page (https://www.BNNBloomberg.ca/live). In apps, it is accessed through the menu at the top left of the screen, then scroll until you reach settings. If you continue to experience difficulty, most errors can be cleared by both closing all browser windows or hard-closing the app and then re-starting it.

To hard-close the app on an iOS device, press the Home button twice, then swipe upwards on the app to close it.

On Android, use the Android menu button on the bottom of the screen and swipe the app away to close it. 

On Windows 8.1, press the device back arrow button on the bottom of the screen and swipe the app down to close it.


I’m unable to download or install the application. What should I do?

The app is available through the Canadian Google PlayTM store and the Canadian App StoreSM on iOS.  Make sure you are in the Canadian version of the If you are still having difficulty with downloading the app, please contact Google or Apple Help for further assistance.


I’m unable to access the website. What should I do?

Check that your browser has a working Internet connection by browsing a website that you frequently use. If you are able to visit other websites but not BNN Bloomberg, check that you have the correct address (www.BNNBloomberg.ca). If the site is temporarily unavailable, please check back later.


The player functions aren’t working. What should I do?

You can try refreshing your browser, or if in an app, hard-close the app and try again.


I’ve downloaded the app but it won’t open or it keeps crashing. What should I do?

There may be something wrong with the installation on your device. Please uninstall the app completely, and then install it again.