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Feb 9, 2021

Lyft reports fewer customers and more revenue from each one

Notable Calls: McDonald's, Lyft and Boeing


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Lyft Inc., inching closer to break-even, is squeezing more revenue out of each customer, a result of deep cost cutting. The shares climbed about 6 per cent in extended trading.

The ride-hailing company reported an adjusted loss excluding tax, interest and other costs of US$150 million in the fourth quarter, wider than a year earlier but better than an average of analysts’ estimates compiled by Bloomberg. Total ridership remains down due to the coronavirus pandemic.

John Zimmer, the co-founder and president, said companywide cost cuts guarantee Lyft will “absolutely” turn a quarterly adjusted profit this year. However, he declined to provide a forecast for the first quarter, citing uncertainty around vaccine distribution.

The company exceeded goals to reduce spending last year and is focused on going further this year, Zimmer said in an interview Tuesday. “We were targeting US$300 million of annualized savings, and we came out with US$360 million,” he said.

Partly a result of the cost cutting, revenue per rider increased 2.3 per cent to US$45.40 in the period that ended Dec. 31. Analysts expected US$41.99.

Revenue declined 44 per cent to US$569.9 million in the quarter from a year earlier. Total active riders declined 45 per cent to about 12.6 million

Lyft is entirely reliant on demand for transportation, which was decimated by the coronavirus pandemic. The company struck delivery partnerships with Grubhub for food and Blue Cross Blue Shield for pharmaceuticals but has been unable to keep pace with Uber Technologies Inc., which shifted its own business toward delivery. In December, Lyft lowered its outlook.

Both companies shared a victory over California lawmakers and a contingent of their workers in November. Voters in the state passed a corporate-backed ballot initiative to exempt the companies from a law designed to give employee protections to gig-economy workers. Lyft will provide some additional perks to drivers this year as a result of the ballot measure.

As Lyft weathers the pandemic, it ended the year with more assets than analysts expected. It reported US$2.6 billion, including cash, short-term investments and items for which the company has already paid.