A number of Toronto-Dominion customers took to social media Friday to report problems accessing their online banking accounts and issues with the mobile app.
The bank said on Twitter Friday at 4.pm. EST that the issue is now resolved.
The technical issue we were experiencing today with our online and mobile banking channels has been resolved. Once again, we apologize for any inconvenience this may have caused.— TD (Canada) (@TD_Canada) January 31, 2020
“We are aware that some customers are having issues logging into EasyWeb and our mobile app. We are working to resolve and apologize for any inconvenience,” the bank wrote three hours earlier.
A service interruption notice on TD’s EasyWeb login page said only a small percentage of customers were disrupted. However, some customers claimed the issue were more widespread, with some reporting problems logging into the trading platform as well.