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Nov 15, 2019

Twitter's political ad ban will exempt some 'issue' ads

The Twitter Inc. logo is seen behind an Apple Inc. iPhone 6s displaying the company's mobile application in this arranged photograph taken in New York, U.S., on Tuesday, Feb. 9, 2016.

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Twitter Inc. is making some exceptions to its recent ban on all political advertising, announcing Friday that it will allow “cause-based” ads for some economic, environmental or social issues.

There will still be certain restrictions for those promotions, also known as issue ads. Groups that promote content about a cause -- climate change, for example -- can’t link to a specific candidate’s landing page, promote the ad on behalf of a candidate or mention a particular piece of legislation. Such ads also won’t be able to target people using specific identifiers, like email addresses or zip codes.

Candidates, elected officials and political parties will be banned from buying any ads at all, including ones about issues or causes.

The point, Twitter said, is to allow advertisers to encourage discussion around certain subjects, but not directly influence elections.

“While advertising should not be used to drive political, legislative or regulatory outcomes,” Twitter General Counsel Vijaya Gadde said on a conference call with reporters, the company believes “that there is certain cause-based advertising that can facilitate public conversations about important topics.”

Twitter’s policy comes amid a presidential campaign in full swing less than a year before the election and runs counter to rules Facebook Inc. has established for its social network. Facebook does allow political advertising but doesn’t fact-check those ads the way it does with non-political ads. That policy has generated intense pushback from some candidates, including Senators Elizabeth Warren and Bernie Sanders.

Twitter won’t fact-check cause-based ads either. “One of the benefits of Twitter being a primarily public platform is that you can absolutely be called [out] and held accountable for what you say,” explained Del Harvey, Twitter’s vice president of trust and safety. Advertisers will still need to follow the company’s existing ad guidelines, which prohibit things like hateful or sexual content.

Twitter unveiled its new political ad rules to better prepare advertisers and the media before it plans to ban all political ads on Nov. 22. Still, the policy is complicated and bound to draw criticism. It could be challenging, for example, to determine when an advertiser crosses the line from promoting a topic for the sake of discussion, to pushing for some kind of political or regulatory outcome. “We tried to make this policy as clear and straightforward as possible, but there are going to be some areas that are going to be more subjective,” Harvey said.

“When we find ourselves in those types of situations, we’ll be sure to be transparent about how and why a decision was made,” Gadde said. “But I want to be open that we’re also prepared that we’re going to make some mistakes.”

Harvey said Twitter doesn’t expect this political ad ban will impact business in the short term, saying the company is “not anticipating any change to Q4 guidance.” Chief Financial Officer Ned Segal said last month that Twitter made just US$3 million in political advertising revenue around the 2018 U.S. midterm elections.