International Business Machines Corp. shares fell the most in four months after the company failed to provide an earnings outlook and reported its ninth consecutive quarter of declining or flat sales.

While IBM’s third-quarter revenue beat analysts’ forecasts, investors are looking for signs that the planned spinoff of its legacy infrastructure unit will resuscitate growth. Shares dipped as much as 6.7 per cent in New York on Tuesday, the most since June.

The company, which had pulled its full-year forecast in April citing uncertainty from the coronavirus pandemic, declined to provide any updated guidance on Monday’s earnings call. Earlier this month IBM announced plans to shed its division that manages corporate computer systems and go all-in on internet-based services and artificial intelligence to help revive fortunes at the 109-year-old company.

While the spinoff is the right step for improving its future growth prospects, BMO Capital Markets analyst Keith Bachman said “underlying business trends remain weak such that patience will be required.”

IBM is hiving off the unit that handles day-to-day infrastructure service operations and accounts for about a quarter of the company’s total sales. But that business has shrunk in recent years as customers have moved more of their operations to the cloud, where IBM competes with rivals such as Microsoft Corp. and Inc. Meanwhile, demand for cloud computing services has boomed as companies have shifted to remote work.

Chief Executive Officer Arvind Krishna took over from Ginni Rometty in April and has moved quickly to cut thousands of jobs as many of IBM’s customers have pared investments and held off on big software deals during the pandemic. The splitting off of the services unit, which won’t be completed until next year, will let the company target hybrid-cloud software and services. In 2018, IBM spent US$34 billion to buy Red Hat to further those efforts. Hybrid cloud refers to companies using a combination of their own servers and renting storage and computing power from large providers such as Amazon and Microsoft.

“As we look forward, the case for hybrid cloud is clear,” Krishna said on a conference call with analysts. “It’s a tremendous opportunity valued at $1 trillion with most of the enterprise opportunity ahead of us.”

Sales fell 2.6 per cent to US$17.6 billion for the three months ending Sept. 30, the Armonk, New York-based company said Monday in a statement. That was slightly better than the US$17.5 billion analysts had forecast, on average. The revenue decline was driven by tech support units Global Business Services and Global Technology Services, where the business that will be spun off is housed, which reported decreases of 4.7 per cent and 3.6 per cent, respectively. Meanwhile total cloud revenue increased 19 per cent to US$6.0 billion, led by Red Hat, which saw a 17 per cent bump in sales. IBM released preliminary results earlier this month when it announced the spinoff.

Chief Financial Officer Jim Kavanaugh said the pandemic’s affects on the economy continue to damp demand. “The rate and pace of recovery remains uncertain and as a consequence, we have not seen a fundamental shift in overall demand levels,” he said on the call, adding that IBM has “healthy pipelines in cloud and data platforms” in the current quarter.

Third-quarter earnings excluding some costs were US$2.58 a share, beating the average analyst estimate of US$2.55. Shares closed little changed at US$125.52 Monday in New York and have declined 11 per cent this year, compared with a six per cent gain in the S&P 500 Index.